Frequently Asked Questions

What is telehealth services?

Telehealth services allow you to receive professional counseling through secure video sessions instead of coming into a physical office. Sessions take place in real time using a HIPAA-compliant platform, allowing you to engage in therapy from the comfort and privacy of your own space whether that’s your home, office, or another quiet location.

Why telehealth is as effective as in-person therapy?

Research consistently shows that telehealth therapy is just as effective as in-person counseling for concerns such as anxiety, depression, trauma, stress, and life transitions. Many clients report feeling more relaxed and open in familiar environments, which can actually enhance the therapeutic process. The quality of care, connection, and clinical approach remains the same only the location changes.

How do online sessions work?

After scheduling your appointment, you’ll receive a secure link to join your session at your scheduled time. All you need is a private space, a reliable internet connection, and a device with a camera and microphone (computer, tablet, or smartphone). Sessions are conducted just like in-person therapy through conversation, reflection, and evidence-based therapeutic techniques.

What platform do you use and is it private?

We use a HIPAA-compliant telehealth platform designed specifically for healthcare services. This ensures your sessions are encrypted, confidential, and protected according to federal privacy standards. Your personal information and therapy sessions are never recorded or shared without your consent.

Who is telehealth ideal for?

Telehealth is ideal for:

• Busy professionals and executives

• Parents and caregivers

• Individuals who travel frequently

• Clients who value privacy and discretion

• Those who prefer therapy from a familiar, comfortable environment

Telehealth offers flexibility without compromising the depth or quality of care.

In-person sessions are available exclusively through our Concierge Therapy services for select clients seeking a highly personalized experience.